Shipping Policy

Effective Date: July 1, 2024

Thank you for shopping at Bejaan Hygiene! This policy outlines the shipping methods, timelines, and costs associated with your order.

1. Order Processing
• All orders are processed within 1-2 business days after they are placed. • Orders are not shipped or delivered on weekends or holidays.

2. Delivery Estimates
• Bejaan Hygiene offers standard shipping within Pakistan. • Standard shipping typically takes 4-6 business days for delivery. • Be advised that these are estimates and actual delivery times may vary depending on your location and other factors.

3. Shipping Restrictions
• Bejaan Hygiene currently ships to addresses within Pakistan only. • We do not ship to P.O. boxes or APO/FPO addresses at this time.

4. Shipment Confirmation and Tracking
• You will receive a shipment confirmation email with tracking information once your order has shipped. • The tracking number will typically become active within 24 hours.

5. Customs, Duties, and Taxes
• Bejaan Hygiene is not responsible for any customs duties, taxes, or other fees that may be applied to your order by your home country. • These charges are the sole responsibility of the customer.

6. Damaged Shipments
• In the unfortunate event that your order arrives damaged, please contact the shipment carrier directly to file a claim. • You may also contact our customer support team at care@bejaanhygiene.com for assistance. • Please retain all packaging materials and damaged goods before filing a claim.

7. International Shipping
• Bejaan Hygiene does not currently offer international shipping outside of Pakistan. • We apologize for any inconvenience this may cause.

8. Returns Policy
• Please refer to our separate Return & Refund Policy for detailed information about options and procedures for returning your order.

9. Contact Us
• If you have any questions about our shipping policy, please contact us at:
o Email: care@bejaanhygiene.com
o Phone: +92 3 111 924 786